Privacy Policy
Effective Date: November 24, 2025
Last Updated: November 24, 2025
Castro and Market (“we,” “us,” “our,” or the “Company”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.castroandmarket.com and any related mobile applications or services (collectively, the “Service”).
Please read this Privacy Policy carefully. By using the Service, you agree to the practices described in this policy. If you do not agree, please do not use the Service.
1. Information We Collect
We may collect the following types of information:
a. Personal Information You Provide Directly
- Name, email address, phone number, mailing address
- Account login credentials (username and password)
- Payment information (if you make purchases)
- Any other information you choose to provide (e.g., in messages, reviews, or profile details)
b. Automatically Collected Information
- IP address, browser type, device information, operating system
- Pages viewed, time spent on pages, referring URLs, and other usage data
- Cookies, web beacons, and similar tracking technologies
c. Information from Third Parties
- Information from social media platforms when you log in or interact with us through them
- Data from analytics providers, advertising networks, and payment processors
2. How We Use Your Information
We use the information we collect to:
- Provide, operate, and improve the Service
- Process transactions and send transaction-related communications
- Create and manage your account
- Send you marketing and promotional communications (you may opt out at any time)
- Respond to your inquiries and provide customer support
- Detect, prevent, and address fraud, security issues, or technical problems
- Comply with legal obligations and enforce our Terms of Service
- Conduct analytics and improve user experience
3. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Remember your preferences and settings
- Understand how you use the Service
- Deliver personalized content and advertising
You can control cookies through your browser settings. However, disabling cookies may limit certain features of the Service.
4. Sharing Your Information
We do not sell your personal information. We may share your information with:
- Service providers who perform services on our behalf (e.g., hosting, payment processing, analytics)
- Business partners for joint promotions (only with your consent when required)
- Legal authorities when required by law or to protect our rights, users, or others
- In connection with a merger, acquisition, or sale of assets (your information may be transferred)
5. Data Security
We implement reasonable technical and organizational measures to protect your information from unauthorized access, loss, misuse, or alteration. However, no method of transmission over the internet or electronic storage is 100% secure.
6. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, or as required by law.
7. Your Privacy Choices
You have the right to:
- Access, correct, or delete your personal information
- Opt-out of marketing emails (using the “unsubscribe” link or contacting us)
- Withdraw consent where we rely on consent to process your data
- Request information about the personal data we hold about you
To exercise these rights, contact us at Service@castroandmarket.com.
8. Children’s Privacy
The Service is not intended for children/persons under 18 years of age. We do not knowingly collect personal information from children under these ages. If we learn we have collected such information, we will delete it promptly.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your own, including the United States. We take appropriate safeguards to ensure your data is protected in accordance with this Privacy Policy.
10. California Residents (CCPA/CPRA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act, including the right to request details about the personal information we collect, disclose, or sell, and to request deletion.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on the Service and updating the “Last Updated” date. Your continued use of the Service after changes constitutes acceptance of the updated policy.
12. Contact Us
If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
Email: Service@castroandmarket.com
Thank you for trusting Castro and Market with your information.